*Purolator is facing a national shipping backlog, stemming from the Canada Post strike. Please note that during this time we are unable to guarantee standard delivery times, however Purolator is doing everything it can to process shipments and will update tracking numbers accordingly.
standard shipping
During the Canada Post strike, all orders are being shipped with PUROLATOR. Orders are shipped and delivered to a valid address on business days only (Monday – Friday, excluding major holidays).
order total standard (3-7 days)
express (1-3 days)
same day (Toronto and surrounding area) $0 - $50 $10 $15 $6.99 $50+ free $15 free
ground shipping
Our general order processing timeline is 1-3 business days, however most orders are processed and shipped within 24 hours of purchase, depending on product availability. Any orders placed on weekends or holidays will be processed and shipped the next available business day.
Once your order has been processed, transit time is anywhere between 1 and up to 7 business days, depending on your shipping address and shipping service selected at checkout. Note that these times are not guaranteed and may be delayed due to internal server errors, weather, and other unexpected conditions.
Please note that orders are shipped and delivered on business days only (Monday – Friday, excluding major holidays).
same day shipping
* Due to the Canada Post strike and shipping delays, orders may ship next-day. Same day delivery is available for residents of Toronto and surrounding areas, Monday to Friday, excluding major holidays. Same day delivery is free on orders over $50, and $6.99 on orders below $50. Orders placed before 11:00 am will be delivered on the same day between 4:00 pm – 10:30 pm. Orders placed after 11:00 am will be delivered on the next business day. Delivery re-attempts will be made the following day. Note that these times are not guaranteed and may be delayed due to internal server errors, weather, and other unexpected conditions.
do you ship internationally?
We do not offer international shipping or ship to any freight forwarders. Please visit our international sites to order directly from that market.
how will I know when my order ships?
Tracking information will be sent via e-mail upon shipment of goods.
To check the status of your order, please consult your shipping confirmation email or log on to your account for more information.
